Optima we specialise in data led business generation solutions Talk to us
0870 442 0022
telemarketing services

All calls will be recorded for quality and training purposes

Multi-lingual 60 seat call centre

We offer a full range of telemarketing services including ongoing monthly / annual projects, as well as campaign specific activity which can help with your ad-hoc requirements.

Our inbound team handle: Brochure lines, End user help desk, Nearest stockist enquiries, Ticket sales, Product enquiries, Subscriptions, Magazine registrations, Event registrations, Warranty registrations, Competition lines, Answer lines

Some of our inbound solutions range from the incubation of the EasyCar telephone booking line, to short-sharp overflow requirements for "Driveline, Eurostar offers" and ongoing response handling for Olympus Optical and ticket booking lines for several event management companies.

Our outbound team deliver custom built solutions including: List building, Data verification and management, Sales lead generation including pipeline order management for subsequent lead follow up, Appointment setting for sales teams, Customer Retention / Loyalty Surveys, Market intelligence.

We can start from the ground up and build a prospect database to help sales teams deliver revenue quicker and more effectively by ensuring that they are setting timely appointments and not wasting valuable time undertaking cold-calling. We have built prospect bases for large multi-national IT companies in the UK across Europe and successfully generated optimum numbers of attendees to both UK and European events.

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