Generating new business opportunities for our customers

Optima Connect is a division of Optima (UK) Ltd, an outsourced client services company providing end-to end activity & campaign management, plus tracking solutions for b2b clients worldwide incorporating a 60-seat multi-lingual call centre in a modern and professional environment.

Optima Connect can provide a complete service from creative & direct mail, advertising response, qualification & tracking to cold calling for business generation to marketing research, database management (building, mining, management and hosting) & enquiry fulfillment with e-commerce solutions.

Optima Connect market specific solutions in Publishing / Media - Commerce / IT - Construction / Building - Financial Services

Since 1989 we have serviced hundreds of clients across multiple Market Sectors but we have specific expertise in the above Industries. Offering telemarketing, response handling & tracking, database & circulation management, research & inbound services in each area.

Optima Connect - Call Centre Services

Our 60 seat multi-lingual in-bound / out-bound contact centre specialises in data building, registration gathering, subscription handling, ticketing, business generation. Added value services include Research, Telesales, Consultancy.

Telemarketing services - Outbound

Lead generation, Appointment setting, Research, Customer satisfaction, Seminars/exhibitions, Telesales, Database cleaning/building, Circulation verification

Telemarketing services - Inbound

Customer care, Booking lines, Campaign response, Automated answering, Promotional lines, Dealer locator, Recruitment hotline, Website support

Telemarketing services - Account Management

Single point of contact, First class customer service support unit, Experienced individuals, Online reporting and analysis.

Summary

• We believe in long term relationship building
• We have an excellent understanding of business and marketing objectives
• Our performance is always in line with goals
• We have intelligent and highly motivated people
• You will be assigned dedicated account management
• Our business uses latest technology
• You can expect and receive transparency and accountability
• Our business approach is well organised and process driven
• We are committed to customer care and dedication

Brochure Download [Download PDF 259 KB]